The 2020 Airport Service Quality awards named Greenville-Spartanburg International Airport (GSP) the Best Small Airport in North America.
The Airports Council International (ACI) named the winners of the awards, which highlight the world’s best airports as determined by their customers.
The Airport Service Quality program assesses customer satisfaction and acts as a benchmarking tool. Passenger satisfaction is measured by the ASQ Departures program across 34 key performance indicators.
“GSP takes great pride in providing our customers with a superior airport experience,” said Dave Edwards, president and CEO of the Greenville-Spartanburg Airport District.
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